Customer Representative - Online and Software

September 23, 2026

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<p>At Conduent, we are looking for an experienced Customer Representative - Online and Software who will be responsible for providing a superior customer experience to our partners, clients, and customers. This role requires a highly organized, customer-focused individual with excellent communication and problem-solving skills.The ideal candidate will have a minimum of 2-3 years' experience in customer service in the software and/or online industry, and strong technical skills. They should also have excellent communication skills, both written and verbal, and the ability to build strong relationships with customers. A positive and professional attitude is a must in this role.We are looking for someone who is passionate about providing excellent customer service and is able to handle difficult customer interactions with ease. The ideal candidate should be highly organized, able to prioritize and manage multiple tasks and projects, and have the ability to work with minimal supervision. If this sounds like you, we would love to hear from you! Responsibilities: 1.Provide superior customer service and support to partners, clients, and customers. 2.Develop and maintain positive customer relationships. 3.Identify and resolve customer issues quickly and efficiently. 4.Respond to customer inquiries in a timely manner. 5.Provide technical assistance to customers as needed. 6.Stay up to date with product information and changes. 7.Maintain detailed records of customer interactions. 8.Proactively manage customer expectations. 9.Ensure customer satisfaction and loyalty. 10.Analyze customer feedback and trends to improve customer experience.</p><p>Conduent is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>

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1. HOW DO YOU PLAN YOUR DAY?

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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