Customer Field Test Engineer (GR 25)

September 26, 2026

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About the position

We are seeking a Customer Field Test (CFT) Engineer to support the Powertrain Validation team. The successful candidate will be responsible for planning, organizing, and monitoring all assigned North American powertrain field test, monitor field tests of new or modified components and be responsible for customer and dealer interface to assure correct component installation and maintenance. The position compiles results and assists in failure analysis. They will be on-call to support customer issues during off-shift hours, as well as working with customers and Service Dealers at their sites requiring up to 30% travel.

Responsibilities

Plans, coordinates, and conducts moderately scoped projects with minimal supervision, including analyzing requests, defining requirements, and developing preliminary project plans, budgets, and schedules.
Designs test fixtures and specifies required instrumentation, equipment, vehicles, loading configurations, and data‑processing techniques, while also supporting test setup, verifying equipment readiness, and performing preliminary data checks.
Leads and participates in data collection, analysis, field testing, and development of new or improved test methodologies, ensuring accurate results and continuous improvement.
Prepares and presents reports, results, conclusions, recommendations, and performance or reliability observations to divisions or management as needed.
Fosters strong communication and productive working relationships across departments and with all levels of management.
Monitor field tests of new or modified components.
Responsible for customer and dealer interface to assure correct component installation and maintenance.
Compiles results and assists in failure analysis.
On-call to support customer issues during off-shift hours.

Requirements

5+ years of relevant work experience
Ability to work well in a team environment
Excellent technical and communications skills
Experience coordinating technical work within and between organizations
Knowledge of commercial vehicle technologies and customer usage patterns
Strong interpersonal and communication skills
Self-directed and have demonstrated high levels of resourcefulness, initiative, and innovation
Ability to manage personal workload and willingness, flexibility and initiative to respond to shifting time and project demands
Bachelor’s degree in engineering (Mechanical, Electrical, Automotive, Systems, or related discipline) required.

Nice-to-haves

Mechanical aptitude and experience preferred

Benefits

Competitive salary
401k with up to a 5% company match
Fully funded pension plan that provides monthly benefits after retirement
Comprehensive paid time off – Minimum of 10 paid vacation days, 12 paid holidays, and sick leave
Tuition reimbursement for continued education
Medical, dental, and vision plans for you and your family
Flexible spending accounts (FSA) and health savings account (HSA)
Paid short- and long-term disability program
Life and accidental death and dismemberment insurance
EAP services including wellness plans, estate planning, financial counseling and more
Global Fortune 500 company with a wide array of growth and development opportunities
Work alongside experienced goal-oriented colleagues recognized as experts in their field
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