Community Manager

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Requirements

  • A trend-chaser and a trendsetter
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  • Creative, clever, and confident on-camera and off
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  • Obsessed with storytelling and thumb-stopping visuals
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  • Collaborative but can also take the lead and run solo
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  • Fluent in internet culture and able to embody multiple brand personas when engaging with audiences
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  • 2-3 years proven experience as a Community Manager, or similar role with a strong focus on content creation and community engagement
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  • Proven track record of independently managing and growing a social media presence for a large B2C brand
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  • Must have previous agency experience managing client accounts
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  • Excellent content creation skills including exceptional writing and editing skills, with the ability to adapt tone and style for different platforms and audiences
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  • Comfortable digging into performance data and analysis and using those insights to adjust strategy and report on overall impact
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  • A natural desire to be active on social media is essential, we are looking for candidates who live and breathe social media trends
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  • Ability to think creatively and generate innovative content ideas
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  • Experience with social media management tools (e.g., Later, Hootsuite, Buffer, Sprout Social) is a plus
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  • Strong organizational skills and the ability to manage multiple projects simultaneously
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  • Bachelor’s degree in Marketing, Communications, or a related field is preferred

What the job involves

  • We’re looking for a Community Manager who lives and breathes social. You know the trends before they trend
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  • You're not just online—you’re in it. This role focuses on content creation and community engagement, ensuring that our clients' brands maintain a strong and dynamic presence on social media
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  • Own and execute best-in-class, social-first content across platforms (IG, TikTok, X, YouTube Shorts, etc.)
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  • Concept and ideate creatively against a brief, bringing bold ideas to life that feel native to each platform
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  • Lead and execute social media shoots—from pre-pro to post
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  • Act fast and pivot faster—you're scrappy, resourceful, and never miss a moment
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  • Monitor trends, memes, and moments to jump in real-time with brand-appropriate responses
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  • Engage and grow our community by responding in brand voice(s), tapping into culture, and building relationships with our audience
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  • Partner with internal influencer teams to create seamless campaigns that integrate both social and influencer strategies
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  • Lead and manage the success and outcomes of all customers that you oversee through establishing and nurturing strong relationships
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  • Collaborate with clients and internal teams to brainstorm and produce innovative content ideas that resonate with target audiences
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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