Communication Specialist Job at Lithia Motors in Medford

November 9, 2026

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Dealership: L0105 Lithia Home Office Lithia & Driveway | Communications Specialist. At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.Location: Medford, OR (preferred – open to remote). Compensation Range: $16.85–$24.05/hr, with a typical starting range of $20.50–$21.00/hr. Actual pay may vary based on skills, experience, job‑related knowledge, and location. Final compensation will be determined during the interview process in accordance with applicable pay equity and transparency laws.What You’ll Do Customer Support Resolve customer inquiries related to payments, inventory, funding, banking, and general concernsProvide support across phone, email, and chat channelsEscalate and document issues appropriatelyOperations & Problem Solving Partner with Shared Services teams to identify solutions and perform root cause analysisNavigate multiple systems efficiently in a fast‑paced environmentAssist with process improvements and knowledge‑base updatesCollaboration & Performance Meet Quality Assurance and performance expectationsPrioritize tasks effectively while maintaining accuracyBuild strong relationships with dealerships, leadership, and cross‑functional teamsWhat You’ll Bring Minimum 2 years of related experienceStrong attention to detail and a strong sense of urgencyExcellent written and verbal communication skillsProven ability to manage multiple systems simultaneouslyAssociate’s degree preferred (not required)Background in banking, finance, or accounting strongly preferredExperience with ancillary products such as GAP, lifetime oil plans, and related F&I products is a plusBenefits Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long‑Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug‑free workplace.We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.#J-18808-Ljbffr

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