Certified Salesforce Administrator (REMOTE/NO C2C)

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Our client, a mutual benefit corporation headquartered in Oakland, providing health, dental, vision, Medicaid and Medicare healthcare service plans in California seeking an accomplished Certified Salesforce Administrator.

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Note: THIS IS REMOTE ROLE & ONLY W2 CANDIDATES.

Candidate must be based anywhere within California.

Candidate must be authorized to work in USA without requiring sponsorship

Position: Certified Salesforce Administrator (Job Id –99209-1)

Location: El Dorado Hills CA 95762 (100% REMOTE)

Duration: 12 Months + Possible Extension

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Your Role:

The System Administrator will report to the Platform Admin Team Manager. In this role you will be responsible for gathering and analyzing business requirements, developing future state designs, writing user stories, and more across various business areas.

This is a hands-on position.

Your Work

  • In this role, you will:
  • Lead the analysis of hard to complex business level requirements/user stories to translate into platform solutions and configuration with limited or no supervision
  • Provide input in cross-functional sessions to assess requirements and propose out-of-the-box platform solution options. Ensure traceability of solutions back to performance goals and metrics
  • Define and configure prototype solutions
  • Responsible for configuration and quality assurance of low to moderately complex solutions using best practice and low-code platform configuration
  • Facilitate troubleshooting, root cause analysis, and issue resolution to meet SLAs
  • Act as the liaison between IT and business areas in support of extensions and service packs
  • Provide platform administration to support day-to-day operations including end user support. user access management. system configuration. and platform performance in partnership with IT
  • Support the efforts of Internal Audit and Compliance with regards to their requirements from the supported platforms
  • Continually evaluate and analyze systems applications and make recommendations for improvements and modifications to ensure optimum functioning of implemented systems
  • Leverage agile methodology and skill in business solution design to drive business requirements workshops and story writing
  • Look to understand and improve business process rather than simple lift and shift approaches
  • Conduct testing to validate the Salesforce platform is functioning as expected
  • Research, advise, and document on best practices for Salesforce solutions and remain current on Salesforce.com releases and new features
  • Your Knowledge and Experience:
  • Requires a bachelor's degree or equivalent experience and a minimum of 5 years of prior relevant experience
  • Requires advanced knowledge in the Salesforce software platform and a minimum of two years of hands-on experience with Salesforce platform
  • 2 years Salesforce System Administrator experience
  • Salesforce Certified Platform Administrator Certification
  • Agile Delivery & Cross-Functional Communication – 2 yrs
  • Requires experience in platform administration, solutioning, configuration, product management or technology implementation using agile development life cycle (SDLC) protocols
  • Experience with agile methodologies and release tools preferred
  • Experience with data analytics preferred
  • Requires a Salesforce Administrator certification. Additional Salesforce certification - preferred
  • Experience using source control tools, such as GIT, Bitbucket, Visual Studio, Flosum, etc
  • Highly skilled in interpersonal and verbal/written communications, flow and process diagramming presentations, analytical and problem-solving skills
  • Preferred Skills (nice to have)
  • Experience with Health Cloud, Service Cloud, Data Cloud, or Healthcare industry platforms
  • Experience with Flosum, Git, Copado, or Salesforce DevOps tooling
  • Salesforce Certified Platform Administrator II or Platform App Builder Certification
  • ___________________________________________________________

I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Bhupesh Khurana

Lead Technical Recruiter

I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Amerit Consulting is an extreme

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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