Case Manager, Evening Shift (Remote)

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About the company

Recover is a startup working to make mental health and addiction treatment more effective, accessible, and affordable. We work with governments to improve outcomes for people who need treatment. We are working to make sure low-income Americans have access to best-in-class treatment.

Our program is a treatment program for people with mental health and substance use challenges. We use a harm reduction approach to treatment and are focused on serving marginalized and underserved communities. We are a small team growing quickly, and looking for people to grow with us.

Our team includes people from Yale Law, UCLA School of Medicine, Harvard Medical School, and White House alums.

The opportunity

As a case manager, you’ll work directly with clients to help them access services and resources as they progress through substance use disorder treatment. Most of your time will be spent meeting with clients to complete intakes, identify their individual recovery needs, connect them to appropriate services and resources, and help them navigate those resources. You will be expected to develop a relationship with your clients and help guide them through their recovery journey, particularly when it comes to encouraging them to follow through on the resources/opportunities you have linked them to. You will also collaborate regularly with the rest of the treatment team, consisting of the medical director, nurse practitioners, and counselors, to provide comprehensive treatment plans for clients. This position is best suited for someone who is comfortable working independently, takes ownership of client care and builds rapport, and who works well in a collaborative team environment. You’ll have the opportunity to grow with us, and work with patients from across the state.

This role is full-time. You will report to the Program Manager for the program you are part of. Salary is commensurate with experience, and the position includes benefits. Role is 40 hours/week across 4-5 days.

This role covers evening hours, working with clients who need support outside of a standard 9-5 schedule. Evening coverage is a key part of making treatment accessible to clients who can't engage with services during the day.

Need to have:

  • Certified or Registered Alcohol or Drug Counselor OR Licensed Therapist (LCSW, ACSW, LMFT, AMFT, etc.)
  • 1+ years of experience in addiction treatment

Nice to have:

  • Fluent in Spanish

People with a criminal record are encouraged to apply

  • Health Care Plan (Medical, Dental & Vision)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development
  • Salary Range: $26.00-36.00 per hour
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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