Business Execution Director - Global Workforce Relations (HR)

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About the position

Wells Fargo is seeking a Business Execution Director to serve as Chief of Staff to the Head of Global Workforce Relations (GWR), a critical function within Human Resources (HR). This highly visible leadership role will act as a strategic advisor and execution partner, translating business priorities into coordinated strategies, operating plans, executive communications, financial decisions, and measurable outcomes. The director will oversee the business management agenda for GWR, including communications, budget and resource management, strategic planning, governance, process improvement, and complex strategic initiatives. This leader will evaluate business challenges, develop strategies and implementation roadmaps, and coordinate execution across stakeholders across HR and the broader enterprise to improve organizational effectiveness and advance GWR priorities. This leader will manage a team and operate as an extension of the executive, ensuring leadership readiness, disciplined execution, and cross-functional alignment across a complex and highly visible portfolio. The role will handle sensitive and confidential matters and provide sound judgment, constructive challenge, and clear recommendations to support executive decision-making.

Responsibilities

  • Serve as Chief of Staff and trusted advisor to the Head of GWR, shaping strategy, translating priorities into actionable plans, and driving execution across the organization.
  • Lead, develop, and align a team responsible for business management, executive support, communications, governance, operational planning, and strategic initiatives.
  • Own the GWR strategic planning process, including priorities, operating plans, milestones, dependencies, performance measures, executive updates, and accountability routines.
  • Lead executive and organizational communications, including leadership messaging, presentations, town halls, employee updates, offsites, and materials for senior-level forums.
  • Oversee budget planning, financial management, resource allocation, workforce planning, and organizational reporting; identify tradeoffs and provide recommendations aligned with GWR priorities.
  • Lead complex strategic initiatives from assessment through implementation, including defining objectives, evaluating options, establishing decision criteria, assessing stakeholder impacts, sequencing execution, and developing clear implementation timelines.
  • Identify opportunities to streamline processes, clarify ownership, reduce complexity, and improve operating effectiveness; sponsor cross-functional solutions through implementation and adoption.
  • Ensure executive readiness for leadership forums and key stakeholder engagements through proactive planning, decision support, briefing materials, risk identification, and follow-through.
  • Establish governance and operating rhythms that create visibility into priorities, decisions, risks, dependencies, financial performance, and execution progress.
  • Partner with leaders and stakeholders across Human Resources, Finance, Risk, Legal, Compliance, Technology, and other enterprise functions to align strategies and deliver critical initiatives.

Requirements

  • 10+ years of Business Execution, Implementation, or Strategic Planning experience, including Management or leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of management or leadership experience
  • Human Resources Experience

Nice-to-haves

  • Experience serving as a Chief of Staff, strategic advisor, business execution leader, or business manager to executive-level leaders within a large, complex organization.
  • Strong Human Resources background, including experience supporting Employee Relations, Labor Relations, Workforce Relations, Human Capital, or other employee-facing functions.
  • Demonstrated experience leading strategic planning efforts and translating executive priorities into operating plans, governance routines, milestones, and measurable business outcomes.
  • Strong financial and business management experience, including management of complex budgets, resource allocation, workforce planning, forecasting, and executive reporting.
  • Experience leading workforce transformation, organizational effectiveness, location strategy, employee experience, culture change, or other large-scale enterprise change initiatives.
  • Proven ability to drive execution and deliver results across multiple priorities while navigating ambiguity, managing competing demands, and maintaining exceptional attention to detail.
  • Exceptional executive communication skills, including leadership messaging, briefing materials, presentation development, organizational communications, and executive storytelling.
  • Demonstrated ability to serve as a trusted advisor and extension of executive leadership by anticipating needs, preparing leaders for key decisions, identifying risks and opportunities, and driving accountability for follow-through.
  • Executive presence and relationship management skills, with the ability to build trusted partnerships and drive alignment across Human Resources, Finance, Risk, Legal, Compliance, Technology, and other enterprise stakeholder groups.
  • Demonstrated ability to evaluate and leverage emerging technologies, including artificial intelligence and automation solutions, to enhance productivity, improve organizational effectiveness, streamline operations, and support workforce transformation.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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