Business Development Associate (Entry Level Sales)

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The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry's biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.

The Health Management Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you!

Position Summary:

The Business Development Associate works to source and progress new business opportunities and leads for further development by sales executives. The role works to support the entire sales process from prospecting to deal close. BDRs partner directly with a Sales Executive to drive programmatic growth and sales pipelines.

Primary Job Duties:

  • Schedule sales meetings for Member Development Executives (MDEs) to meet with prospective members, working towards meeting weekly, monthly, and quarterly goals
  • Leverage all available resources – such as Salesforce, SalesLoft, ZoomInfo, external sources (e.g. social media, news alerts, etc.), and predictive modeling tools – to strategically identify and contact healthcare executives
  • Communicate with prospective members via cold calling, email, and social media
  • Partner with MDE team and Manager to create and execute strategic outreach plans to support new business acquisition goals
  • Follow up with inbound leads within designated time periods
  • Maintain and update prospect records in Salesforce; update Salesforce with relevant research and scheduling information
  • Participate in regular MDR training and coaching sessions to hone demand generation skills
  • Attend Member Development organization team meetings and territory strategy sessions
  • Maintain CRM data to capture a 360-degree view of member experience (key contacts, memberships, active memberships, renewals, relationship history, etc.)
  • Assist with internal coordination amongst departments (Meeting Services, Ed Services, Research)
  • Join and take notes to select prospect calls and provide necessary follow-up materials

Minimum Qualifications:

  • Bachelor's Degree from accredited college/university
  • Previous internship or work experience in a customer service role preferred
  • Interest in the Healthcare Industry
  • Ability to Travel as needed

Interpersonal Skills & Attributes:

  • Customer-focused
  • Ability to influence others at senior levels
  • Team approach to working with others
  • Ability to perform a variety of duties within any work-day
  • Organizational skills from planning to execution of tasks and projects
  • Attention to detail
  • Ability to work independently and as a team member
  • Self-directed and resourceful
  • Excellent communication and interpersonal skills both internally and externally as well as by phone and via email
  • Experience developing personal organization tactics to meet business goals
  • Experience finding multiple solutions to a complex problem
  • Proven experience managing multiple competing priorities
  • Knowledge of and interest in healthcare subject matter

Compensation:

This position has a salary range of $50,000 - $55,000 + a performance-based commission structure of up to $5,000. OTE: $55-60k

Notice of Equal Opportunity Employment:

The Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy's goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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