Asst Store Manager Full Time, Williams-Sonoma, Polaris Mall, Columbus Ohio

October 5, 2026

Other Jobs To Apply

No other job posts for this day.

Assistant Manager of Sales and ServiceWe hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Assistant Manager of Sales and Service roleYou will support the management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.

Responsibilities· Leads the store team to create an exceptional experience for customers and exceed sales goals· Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience· Reinforce customer service principles by coaching staff on their successes and challenges· Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals· Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy· Ensure timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting systemCriteria· Excellent communication, organization and leadership skills· Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner· Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities· 2-3 years of previous retail sales experience or management experience in a customer service related fieldPhysical Requirements· Must be able to be mobile on the sales floor for extended periods of time· Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques· Full time associates are expected to have open availability to meet the needs of the business.· Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Benefits

Just for YouDepending on your position and your location, here are a few highlights of what you might be eligible for:· A generous discount on all Williams-Sonoma, Inc. brands· A 401(k) plan and other investment opportunities· A wellness program that supports your physical, financial and emotional health· Paid vacations and holidays (full-time)· Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)· Individual development plans and career pathing conversations· Annual performance appraisals· Cross-brand and cross-functional career opportunities· Online learning opportunities through brand specific resources and WSI University· Leadership development opportunitiesWSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigrationThis role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Job InfoJob Identification 18543Posting Date 05/05/2026, 05:21 PMLocations 1500 Polaris Parkway, Columbus, OH, 43240, USJob Schedule Full timeJob Shift Day

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...