Associate Relationship Manager I

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<p></p><h1><span class="emphasis-3"><b>Excited to grow your career?</b></span></h1><p></p><p><span><span><span><span><span><span><span><span>We value our talented employees and whenever possible strive to help them grow professionally. If you believe this position is right for you, we encourage you to apply!</span></span></span></span></span></span></span></span></p><p></p><p><span class="emphasis-3"><b><u><i>Our people make all the difference in our success.</i></u></b></span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><i>It’s about crafting relationships that last generations </i></b></p><p></p><p>Are you a natural problem-solver who’s committed to providing next-level customer experiences? Are you passionate about building long-lasting relationships, both internally and externally? Do you have a background in business, accounting, or finance? If so, the Associate Relationship Manager I could be the role for you.</p><p></p><p>At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.</p><p></p><p><b><u>Who you are:</u></b></p><p>As an <b>Associate Relationship Manager I</b>, it’s about creating and fostering long-term relationships. Through interactive training, mentoring from successful commercial lenders, and hands-on administration of customer portfolios, you will achieve valuable analytical skills, sales experience, and an understanding of Frost’s relationship management process and culture. Our associate relationship managers are adaptable, inquisitive and strive to create and build relationships with our customers, that last a lifetime. </p><p></p><p><b><u>What you’ll do:</u></b></p><ul><li><p><span>Attend Financial Services University (FSU). FSU is a comprehensive hands-on formal credit training program focusing on financial analysis training, learning the best use of lending systems, and understanding Frost culture</span></p></li><li><p>Develop <span>loan packages and make recommendations by analyzing size, structure, and conducting approval assessments</span></p></li><li><p>Become familiar with your clients and their business to understand and act on their needs</p></li><li><p>Achieve monthly call and product sales goals set by the sales coach</p></li><li><p>Report weekly activity and marketing results to the sales coach of business banking</p></li><li><p>Manage and support loan commitments with accuracy and efficiency</p></li><li><p>Champion Frost’s philosophy and core values in the work you do by caring for your clients, having a willingness to do more than you’re asked because it’s the right thing to do, and doing so with excellence</p></li><li><p>Process referrals from the financial center relationship managers and other areas of the bank for small business products, including loans, depository accounts, trusts, and cash management services</p></li><li><p>Support specific financial centers’ defined geographic areas, specific census tracts, and customer relationships once products are sold and accounts are opened</p></li><li><p>Stay up to date on bank products and services by regularly attending training classes</p></li></ul><p></p><p><b><u>What you’ll need:</u></b></p><ul><li><p>Bachelor’s degree in business, preferably accounting or finance, with a minimum 2.75 GPA</p></li><li><p>6+ hours of accounting or equivalent graduate-level coursework</p></li><li><p>Excellent written and verbal communication skills</p></li><li><p>Strong organizational and time management skills</p></li><li><p>Previous banking experience and knowledge of bank products</p></li><li><p>Proficient in Microsoft applications</p></li><li><p><span>Ability to start January 2027 or July 2027</span></p></li></ul><p></p><p><b><u>Additional Preferred Skills:</u></b></p><ul><li><p>GPA of 3.0 or better in your major</p></li><li><p>Undergraduate or graduate coursework emphasizing financial statement analysis</p></li><li><p>9+ hours of Accounting, including Intermediate Accounting I, or equivalent graduate level Accounting</p></li></ul><p></p><p><b><u>Frost Benefits:</u></b></p><p>At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: </p><ul><li><p>Medical, dental, vision, long-term disability, and life insurance</p></li><li><p>401(k) matching</p></li><li><p>Generous holiday and paid time off schedule</p></li><li><p>Tuition reimbursement</p></li><li><p>Extensive health and wellness programs, including our Employee Assistance Program</p></li><li><p>Referral bonus program + more!</p></li></ul><p></p><p>Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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