Airline Account Manager For Prestigious International Airline in DFW Airport

September 22, 2026

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Hallmark Aviation is seeking a professional Airline Account Manager for a Prestigious International Airline for our Dallas/Fort Worth, TX (DFW) Location.

The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

DEPARTMENT: Dallas/Fort Worth, TX (DFW)

REQUIREMENTS AND SKILLS NEEDED:
· Proven LEADERSHIP abilities and ORGANIZATIONAL skills
· Excellent interpersonal, coaching and counseling skills
· Understand that staff development is a leader’s responsibility
· Self-driven focus on Customer and Client satisfaction
· Ability to excel under pressure of meeting extreme deadlines
· Able to communicate effectively, both verbally and in writing
· Experienced in planning a roster and monitoring work schedules
· Able to solve daily problems and make quick decisions within the operation
· 5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred
· Flexible and able to promote positive attitudes from subordinates
· Computer Software (Word & Excel), typing, and ticketing experience
· Able to work varied hours

SPECIFIC DUTIES INCLUDE:
· Provide hands-on supervision of the staff and delegate workload
· Provide direct customer relations support
· Ensure that account operates according to schedule and service level agreements
· Recruit, interview, and hire staff
· Oversee the long-term analysis of manpower needs, groom potential leaders
· Ensure cross training as well as provide new and refresher training for staff members
· Manage attendance records and ensure appropriate shift coverage
· Handle discipline and motivation issues
· Process promotion, demotion and termination paperwork
· Enforce safety, security, and grooming standards
· Administer performance reward programs
· Control the budget for labor costs and allocation

Essential Requirements:

PREVIOUS AIRLINE EXPERIENCE
At least 18yrs old, with a High School Diploma or G.E.D.
English required
Basic Math Skills: Adding, Subtracting, Division, and Multiplying
Computer Literate
Able to stand, bend, squat, reach, grasp and pick up items. Occasional lifting of 23 kg; 32 kg with assistance.
Reading & comprehension of reference materials, instructions, policies & procedures

Valid US work authorization
Professional demeanor and exceptional presentation
Flexible schedule & availability
Background Check, Fingerprinting required
Drug Screen required on day of hire

Required Skills

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Required Experience

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