Account Manager, SMC

October 16, 2026

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About the position

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company operates Snapchat , a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc. , a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji , Saturn, and other digital services. We’re looking for an Account Manager to join our global Small and Medium Customers (SMC) organization! As a member of the Sales team, you will work in a fun, fast-paced, and fluid environment. You will need to bring a creative mindset, detail-oriented focus, and strategic acumen in your approach to building and growing long term business partnerships across brands and their partners.

Responsibilities

Build, manage, and grow relationships and spend with key clients and agency partners by helping them achieve performance that exceeds advertiser expectations
Partner with account executives and creative strategists throughout the RFP process to develop innovative, insight-driven digital campaigns on Snapchat, bringing measurable ROI for our clients
Manage projects involving complex work streams and cross-functional collaboration (internally and externally)
Dive deep into campaign performance data; guiding KPI-driven measurement strategies, identifying performance trends, optimizing campaigns to achieve results, and providing recommendations for upsell opportunities
Serve as the product expert by educating brands and agencies on Snap’s new and existing products, as well as advising on best practices and bespoke campaign optimizations
Increase adoption and engagement of Snap’s self-service platform and auction-based tools, providing ongoing technical support and real-time analysis

Requirements

Understanding of advertising performance metrics and ecosystem
Understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies)
Strong Excel and PowerPoint skills, as well as experience with analyzing datasets, and delivering actionable insights
Strong communication skills; both written and verbal
Strong organizational and prioritization skills
Ability to work effectively with cross-functional teams and all levels of management (internally and externally)
Ability to manage multiple projects with strong attention to detail
Ability to work in a fast paced environment and adapt to changes
BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience
3+ years proven experience taking complex data and evaluating success metrics to create data stories that drive campaign performance
3+ years working with clients to understand the brand strategy, product attributes, main competitors, and major issues facing their business while performing in-depth data analysis that deliver both short and long term strategies
Experience in the digital media industry with a focus on performance and brand marketing, ad-tech, programmatic in real-time bidding marketplaces, or a related field

Nice-to-haves

Pre-existing relationships with client decision-makers and brand marketers
Proven track record of delivering on quota and obtaining positive reviews
A passion for Snapchat as a user and knowledge of our ad products

Benefits

paid parental leave
comprehensive medical coverage
emotional and mental health support programs
compensation packages that let you share in Snap’s long-term success

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