100% Remote // Docusign Consultant (Rest API)

September 14, 2026

Other Jobs To Apply

No other job posts for this day.

100% Remote

Docusign Consultant (Rest API)

Contract

Job Description:

Roles and Responsibilities:

Own administration, configuration, and support of the DocuSign e-signature platform, including workflow/template management, integrations, and issue resolution.

Configure and support integrations with Malbek, Salesforce, and Workday, along with other enterprise systems requiring signature-triggered workflows.

Build and maintain custom API integrations using DocuSign SDKs/REST APIs for automated document routing and signature workflows.

Design workflow/template routing rules, bulk send configuration, and SSO/authentication integration.

Configure audit trail and reporting for compliance requirements.

Support environment upgrades, patching, and troubleshooting of production issues.

Own day-to-day operational support and enhancements for the DocuSign platform supporting global business functions.

Drive application lifecycle management, including roadmap input, risk mitigation, and compliance initiatives for the DocuSign platform.

Partner with business stakeholders, architecture teams, and vendors to translate requirements into scalable DocuSign-based solutions.

Monitor and report on KPIs, SLA compliance, and incident trends; lead root-cause analysis and continuous improvement efforts.

Design and deliver automation initiatives using RPA, Microsoft Power Automate, and Python to reduce manual effort and improve operational efficiency.

Lead proactive support strategies to improve issue resolution timelines and reduce operational risk.

Contribute technical and functional expertise to enterprise projects, ensuring on-time, in-scope, and quality delivery.

Serve as a subject-matter expert and escalation point for production incidents and enhancement requests related to DocuSign.

Qualification:

8+ years of progressive IT experience, including enterprise application support and delivery.

Hands-on experience administering DocuSign, including workflow/template design, routing rules, and SSO/authentication integration.

Experience building custom API integrations using DocuSign SDKs or REST APIs, including integrations with Malbek, Salesforce, Workday etc.

Working knowledge of ITIL service management practices (incident, problem, release management).

Experience with workflow automation tools (RPA, Microsoft Power Automate, Python) a plus.

Strong stakeholder management and cross-functional collaboration skills across global, multi-region teams.

Experience contributing to or managing project budgets and vendor relationships.

Core Competencies

DocuSign platform administration & workflow design

Enterprise API integrations (Malbek, Salesforce, Workday etc.)

Technology strategy & application modernization

Service operations & SLA governance

Risk management & business continuity planning

Stakeholder engagement & executive communication

Critical thinking & decision-making

Documentation & policy development

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...